Senior Manager Operations
Department: Walee Group
Location: G10/2, Islamabad.
Position Overview
This role requires a strategic thinker with strong hands on capabilities—someone who can build systems, optimize processes, and ensure seamless day-to-day operations while driving continuous improvement.
Key Responsibilities:
1. Operational Leadership & Execution
- Lead and oversee end-to-end administrative and operational functions.
- Drive execution of strategic and operational initiatives across departments.
- Develop and implement scalable systems, SOPs, and process frameworks.
- Ensure operational efficiency, compliance, and service excellence.
2. Administration & Service Functions
- Manage all corporate administration activities.
- Oversee vendor management, contracts, and service-level agreements.
- Ensure timely delivery of support services to internal stakeholders.
- Optimize cost structures while maintaining service quality.
3. Facilities & Infrastructure Management
- Lead facilities management across locations.
- Ensure workplace safety, maintenance, security, and compliance.
- Plan office expansions, relocations, and infrastructure upgrades.
- Create a productive, employee-friendly workplace environment.
4. Travel & Logistics Management
- Oversee corporate travel policies and execution (domestic & international).
- Optimize travel planning, vendor negotiations, and cost control.
- Ensure seamless coordination of logistics for leadership and teams.
5. Process Improvement & Governance
- Identify operational gaps and implement automation or efficiency improvements.
- Establish measurable KPIs for operations and service functions.
- Drive governance, reporting structures, and operational dashboards.
- Ensure adherence to internal policies and regulatory requirements.
6. Cross-Functional Collaboration
- Partner with HR, Finance, IT, and Business teams to enable smooth operations.
- Support new initiatives, business launches, and expansion projects.
- Act as a central coordination point for operational execution.
Required Qualifications & Experience
- Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
- 8–12 years of progressive experience in operations, administration, or service leadership roles.
- Proven experience managing facilities, travel, vendor contracts, and corporate services.
- Strong project management and execution capabilities.
- Experience in multi-location operations is preferred.
Core Competencies
- Strong execution orientation
- Process optimization mindset
- Leadership & stakeholder management
- Financial and cost control acumen
- Vendor negotiation skills
- Problem-solving & decision-making ability
- High ownership and accountability
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Jr Video Editor & Animator
Job location: Islamabad, Full-time (not remote)
Jr Video Editor & Animator
Reporting Line: Senior Video Editor & Animator
Role Overview:
Support BigBaat’s creative team by editing videos and executing basic animations under guidance.
Key Responsibilities:
- Edit short-form videos and add captions, transitions, and effects.
- Implement feedback quickly from senior editors.
- Assist in bulk content production for campaigns.
- Stay updated on TikTok/Reels video trends.
Requirements:
- 0–1.5 years experience in video editing/animation.
- Basic knowledge of Premiere Pro & After Effects.
- Understanding of social media video formats.
- Eager to learn and work in a fast-paced environment.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Senior Video Editor & Animator
Job location: Islamabad, Full-time (not remote)
Senior Video Editor & Animator
Reporting Line: Marketing Manager
Role Overview:
Lead BigBaat’s video content production and animation, ensuring high-quality storytelling and mentoring junior editors.
Key Responsibilities:
- Edit and animate short-form videos for TikTok, Reels, and Shorts.
- Maintain pacing, motion style, and brand consistency.
- Collaborate with performance and content teams for campaigns.
- Review and guide junior video editors.
Requirements:
- 5+ years experience in video editing and animation.
- Advanced skills in Premiere Pro & After Effects.
- Strong understanding of short-form, performance-driven video.
- Experience in mentoring or leading creative teams.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Design Associate
Job location: Islamabad, Full-time (not remote)
Design Associate
Reporting Line: Senior Associate Design
Role Overview:
Support BigBaat’s visual identity by creating engaging social-first and campaign designs.
Key Responsibilities:
- Design creatives for social media, campaigns, and ads.
- Maintain brand consistency across platforms.
- Collaborate with content, video, and performance teams.
- Adapt designs based on campaign feedback and performance.
Requirements:
- 2–3 years experience in graphic or digital design.
- Proficient in Photoshop, Illustrator, Figma.
- Experience designing for TikTok/Instagram/Reels.
- Motion graphics knowledge is a plus.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Associate Performance Marketing
Job location: Islamabad, Full-time (not remote)
Associate Performance Marketing – L2
Reporting Line: Marketing Manager
Role Overview:
Execute and optimize paid campaigns to drive creator sign-ups, brand leads, and platform growth.
Key Responsibilities:
- Run campaigns on TikTok Ads, Meta Ads, and Google Ads.
- Track CAC, CTR, CPA, and campaign ROI.
- Test creatives, hooks, and captions to improve performance.
- Coordinate with creative teams for ad assets.
- Prepare weekly and monthly performance reports.
Requirements:
- 2–3 years experience in digital or performance marketing.
- Experience with TikTok Ads and Meta Ads, and Google Ads.
- Strong analytical and reporting skills.
- Familiarity with influencer/creator growth funnels is a plus.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Associate Social Media & Community
Job location: Islamabad, Full-time (not remote)
Associate Social Media & Community
Reporting Line: Marketing Manager
Role Overview:
Manage BigBaat’s social media presence and creator community. Engage creators, respond to queries, and help grow our online community across TikTok, Instagram, LinkedIn, and X.
Key Responsibilities:
- Publish and manage content daily on social platforms.
- Engage with creators and users via comments, DMs, and community posts.
- Support creator onboarding and community campaigns.
- Track engagement, follower growth, and community sentiment.
- Coordinate with content, performance, and design teams.
- Monitor trends, memes, and viral content in the creator space.
Requirements:
- 2–3 years experience in social media or community management
- Hands-on experience with TikTok & Instagram, YouTube
- Strong communication and copywriting skills.
- Understanding of creator economy and influencer culture.
- Ability to manage communities, handle customer queries, and maintain a positive brand reputation.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Manager Strategic Analysis
Job location: Islamabad, Full-time (not remote)
Manager – Strategic Analysis
Role Purpose: The role focuses on monitoring regional and global developments across public policy, geopolitics, and socioeconomic trends, and producing concise, well-reasoned analytical outputs for internal use. This is not an academic or content-focused role. It requires analytical judgment, structured thinking, and the ability to work under time constraints.
Key Responsibilities:
Research & Monitoring
- Track regional and international developments relevant to public policy, geopolitics, and socioeconomic issues
- Review material from credible media, policy platforms, research publications, and public data
- sources Analysis & Synthesis
- Consolidate information from multiple sources into clear themes and insights
- Identify patterns, risks, and implications relevant to organizational priorities
- Present analysis in a structured and accessible manner
Analytical Writing
- Prepare concise internal outputs, including but not limited to Briefing notes, Summaries, Background documents, Analytical reports
- Communicate complex issues clearly for non-technical audiences
Research Tools & Methods
- Use modern research platforms and analytical tools to improve efficiency and accuracy
- Support evidence-based analysis through cross-checking and validation of sources
Required Competencies
- Strong analytical and critical thinking skills
- Clear, structured writing ability
- Ability to synthesize information from diverse sources
- Comfort working with large volumes of information
- Professional judgment and attention to detail
- Ability to work independently under time pressure
Education & Experience
- Research institutes or think tanks
- Media or policy research roles
- Consulting or analytical roles
- Policy-focused corporate environments
OR
Candidates from other academic backgrounds may be considered with 5–7 years of relevant research or analytical experience in policy-facing environments.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Graphic designer Intern
Job location: Lahore, Full-time (not remote)
As a Graphic Designer Intern, you will support the creative and marketing teams by designing engaging visual content across digital platforms. This role is ideal for someone eager to learn, experiment creatively, and contribute to real-world campaigns.
Job Title: Graphic Designer Intern
Department: SEN
Location: Lahore
Key Responsibilities:
- Assist in designing graphics for social media, websites, and marketing campaigns
- Create visual assets such as banners, posters, and presentations
- Maintain brand consistency across all designs
- Edit and resize graphics for different platforms
- Collaborate with the marketing team to understand design requirements
- Stay updated on design trends and suggest creative ideas
Requirements:
- Bachelors Degree in Graphic Design, Media, or a related field
- Be able to Communicate in English (A must)
- Comfortable being in-front of the camera and part of campaigns
- knowledge of design tools such as Adobe Photoshop, Illustrator, Canva, or similar
- Understanding of color, typography, and layout principles
- Creative mindset with attention to detail
- Ability to work within deadlines and take feedback positively
- Portfolio or samples of work is a plus
What You’ll Gain:
- Hands-on experience with real-world projects
- Exposure to digital marketing and brand-building strategies
- Opportunity to learn from experienced designers and marketers
How to Apply:
Job Type: Internship
Contract length: 2 months
Work Location: In person
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
CRM & Campus Program Executive
Job location: Lahore, Full-time (not remote)
We are seeking a CRM & Campus Program Executive to manage two critical engagement pillars: our direct-to-user email communications and our grassroots Student Correspondent Program. In this role, you will be responsible for crafting high-converting email campaigns that nurture our digital audience, while simultaneously recruiting, managing, and activating a network of student ambassadors to represent the brand on university campuses.
Job Title: CRM & Campus Program Executive
Department: SEN
Location: Lahore
Key Responsibilities:
1. Email Marketing & CRM
- Campaign Management: Design, write, and schedule weekly newsletters and promotional email blasts. Ensure consistent brand voice and visual identity across all templates.
- Segmentation & Strategy: Manage the subscriber database, creating segmented lists (e.g., highly engaged users, inactive users, students) to deliver targeted messaging.
- Performance Analysis: Track and report on key email metrics (Open Rates, Click-Through Rates, Unsubscribes) and run A/B tests on subject lines and content to optimize performance.
- Lifecycle Marketing: Develop automated email flows (Welcome Series, Event Recaps) to keep the audience engaged between major campaigns.
2. Student Correspondent Program
- Program Leadership: Lead the end-to-end management of the Student Correspondent Program, acting as the primary point of contact for all student partners.
- Recruitment & Onboarding: Identify, vet, and recruit top-tier student talent from target universities. Manage the onboarding process to ensure they understand brand guidelines and deliverables.
- Activation & Management: Assign weekly or monthly tasks to correspondents (e.g., on-campus content creation, hype generation for events like “RECAP”) and track their completion.
- Community Building: Foster a sense of community among the student correspondents through regular check-ins, workshops, and reward/recognition programs.
3. Cross-Functional Collaboration:
- Collaborate with the Content team to repurpose top-performing social content into email newsletters.
- Work with the Partnerships team to distribute student-specific offers or partner deals through both the email channel and the campus network.
Experience Required:
- 2-4 years of experience in digital marketing, community management, or youth marketing.
- Technical Proficiency: Hands-on experience with Email Marketing platforms (e.g., Mailchimp, HubSpot, Klaviyo) is mandatory.
- Program Management: Proven experience leading student ambassadors, volunteers, or street teams is highly preferred.
- Strong copywriting skills for email, with the ability to write catchy subject lines and engaging body copy.
- Excellent people skills to motivate and manage a remote network of students.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities
Digital Marketing Manager & Community Specialist
Job location: Islamabad, Full-time (not remote)
As a Creative & Strategy Associate, you will own the end-to-end content planning lifecycle, translating strategic objectives into compelling, trend-driven content while ensuring timely execution across all platforms.
Job Title: Digital Marketing Manager & Community Specialist
Department: QuickTopUps
Location: Islamabad
About QuickTopUps
QuickTopUps is a rapidly growing digital platform operating at the intersection of Gaming, Fintech, and Digital Content Distribution. We enable seamless access to gaming vouchers, digital subscriptions, and online goods through optimized telco and payment integrations.
Position Overview
The Digital Marketing & Community Specialist is a hybrid role for a strategic yet hands-on marketer who excels in digital campaign planning, social media execution, content distribution, and customer engagement. This role requires strong industry insights (particularly in Telco/VAS, Gaming, and Digital Goods) to drive acquisition, engagement, and revenue growth.
Key Responsibilities:
1. Marketing Strategy & Campaign Planning (Strategist Role)
- Develop monthly content calendars and marketing strategies aligned with gaming events, seasons, and sales goals.
- Track and analyze KPIs such as engagement, reach, CTR, and conversions to refine campaign effectiveness.
- Ideate and execute user acquisition campaigns to drive traffic and increase top-of-funnel awareness.
- Conduct ongoing competitor analysis, including pricing, promotions, and content strategies.
2. Content Distribution & Telco Operations
- Apply telco and digital content distribution understanding to optimize product placement, pricing, and customer flows.
- Identify partnership and cross-promotion opportunities with payment partners, digital wallets, or carrier billing services.
- Conduct end-to-end testing of purchase flows, ensuring seamless alignment between frontend promotions and backend delivery (VAS/Vouchers).
3. Social Media & Content Execution
- Manage day-to-day operations of all social media platforms.
- Create engaging captions, ad copy, promotional messaging, and push notifications tailored to gamer behavior.
- Tap into gaming trends, memes, and pop culture for timely, high-impact content to drive organic reach.
4. Community Support & Customer Success
- Serve as the primary voice of QuickTopUps across social and community channels, maintaining a friendly, gamer-centric tone.
- Respond to customer queries related to payments, voucher redemption, and general platform usage.
- Coordinate with technical and product teams to resolve issues and manage a seamless feedback loop.
Experience & Qualifications:
- 4–5 years of experience in Digital Marketing, preferably in Gaming, Telco, VAS, Fintech, or Digital Distribution industries.
- Strong understanding of social media platforms, content trends, and campaign performance metrics.
- Experience with digital advertising tools (Meta, Google Ads, TikTok Ads) is a plus.
- Strong analytical, communication, and copywriting skills.
- Ability to manage communities, handle customer queries, and maintain a positive brand reputation.
OFFERING COMPETITIVE PAY ALIGNED WITH YOUR SKILLS AND EXPERIENCE.
Competetive Compensation
Market Competitive Salary
Employee comprehensive Health Insurance
Exclusive performance based Bonus and Rewards
Flexible leave policy and recreation opportunities