Senior Manager Operations

Department: Walee Group
Location: G10/2, Islamabad.

This role requires a strategic thinker with strong hands on capabilities—someone who can build systems, optimize processes, and ensure seamless day-to-day operations while driving continuous improvement.

• Lead and oversee end-to-end administrative and operational functions.
• Drive execution of strategic and operational initiatives across departments.
• Develop and implement scalable systems, SOPs, and process frameworks.
• Ensure operational efficiency, compliance, and service excellence.

• Manage all corporate administration activities.
• Oversee vendor management, contracts, and service-level agreements.
• Ensure timely delivery of support services to internal stakeholders.
• Optimize cost structures while maintaining service quality.

• Lead facilities management across locations.
• Ensure workplace safety, maintenance, security, and compliance.
• Plan office expansions, relocations, and infrastructure upgrades.
• Create a productive, employee-friendly workplace environment.

• Oversee corporate travel policies and execution (domestic & international).
• Optimize travel planning, vendor negotiations, and cost control.
• Ensure seamless coordination of logistics for leadership and teams.

• Identify operational gaps and implement automation or efficiency improvements.
• Establish measurable KPIs for operations and service functions.
• Drive governance, reporting structures, and operational dashboards.
• Ensure adherence to internal policies and regulatory requirements.

• Partner with HR, Finance, IT, and Business teams to enable smooth operations.
• Support new initiatives, business launches, and expansion projects.
• Act as a central coordination point for operational execution.

• Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
• 8–12 years of progressive experience in operations, administration, or service leadership roles.
• Proven experience managing facilities, travel, vendor contracts, and corporate services.
• Strong project management and execution capabilities.
• Experience in multi-location operations is preferred.

• Strong execution orientation
• Process optimization mindset
• Leadership & stakeholder management
• Financial and cost control acumen
• Vendor negotiation skills
• Problem-solving & decision-making ability
• High ownership and accountability